AARP Medicare Plans | Contact Us

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  Contact Us

Medicare Advantage Plans

If you are not currently enrolled in a plan

UnitedHealthcare Customer Service representatives will answer your questions and give you helpful information.

Phone:
Call toll-free: 1-877-699-5710
TTY users, call: 711
Hours: 8 a.m. – 8 p.m. local time, 7 days a week

 

Plan members

Contact UnitedHealthcare by phone, online or by mail.

Phone:
Call the number on the back of your member ID card.
Hours of operation: 8 a.m.– 8 p.m. local time, 7 days a week

 

Website technical support

UnitedHealthcare Customer Service representatives are available to assist you with password resets, enhancement requests and technical issues with the website.

Phone:
Call toll-free: 1-800-721-0627
TTY users, call: 711
Hours: 7 a.m. – 7 p.m. CT, Monday – Friday

Mail:
UnitedHealthcare Customer Service
PO Box 29675
Hot Springs, AR 71903-9802

Medicare Supplement Insurance Plans

Website support

UnitedHealthcare Customer Service representatives are available to assist you with password resets, enhancement requests and technical issues with the website.

Phone:
Call toll-free: 1-866-254-3132
TTY users, call: 711
Hours (Monday – Friday): 7 a.m.–11 p.m. ET
Hours (Saturday): 9 a.m.–5 p.m. ET

Do you need help navigating the website?
Customer Service has new screen sharing technology to better support you on the website.

 

General inquiries

Please contact UnitedHealthcare by phone or mail for all general inquiries.

Phone:
Call toll-free: 1-800-523-5800
TTY users, call: 711
Hours (Monday–Friday): 7 a.m.–11 p.m. ET
Hours (Saturday): 9 a.m.–5 p.m. ET

Mail:
UnitedHealthcare
P.O. Box 30607
Salt Lake City, UT 84130-0607

Medicare Prescription Drug Plans

Contact UnitedHealthcare by phone or mail.

AARP® MedicareRx Walgreens (PDP) plan members, phone:
Call toll-free: 1-866-870-3470
TTY users, call: 711
Hours: 8 a.m. – 8 p.m. local time, 7 days a week

AARP® MedicareRx Preferred (PDP) plan members, phone:
Call toll-free: 1-866-255-4835
TTY users, call: 711
Hours: 8 a.m. – 8 p.m. local time, 7 days a week

AARP® MedicareRx Saver Plus (PDP) plan members, phone:
Call toll-free: 1-866-460-8854
TTY users, call: 711
Hours: 8 a.m.–8 p.m. local time, 7 days a week

 

Website technical support

UnitedHealthcare Customer Service representatives are available to assist you with password resets, enhancement requests and technical issues with the website.

Phone:
Call toll-free: 1-800-721-0627
TTY users, call: 711
Hours: 7 a.m. – 7 p.m. CT, Monday – Friday

Mail correspondence address:

UnitedHealthcare
PO Box 29300
Hot Springs, AR 71903-9300

Enrollment forms may be mailed to:

UnitedHealthcare
PO Box 29200
Hot Springs, AR 71903-9200